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Parent Portal FAQ

How can I update my Emergency Contact Information?

  • During the summer: An Emergency Contact update form will be mailed home in August to be returned to the school.
  • During the school year: Please contact the main office of the school that your student attends.

What is the AUP? How do I sign my student's AUP agreement?

The FCSD Acceptable Use Policy (AUP) agreement details the terms and conditions regarding acceptable uses, rules of online behavior and access privileges for our district’s computer network.  Students are required to have an AUP agreement on file in order to use Fairport’s network resources.  Parents/Guardians now have the ability to electronically sign the AUP agreement by logging into SchoolTool and clicking “Continue” when prompted with the AUP agreement upon first login to SchoolTool for each new school year.

Screenshot of the Acceptable Use Policy in the Schooltool portal

Where can I get additional assistance?

If you require additional assistance, please contact the FCSD Helpdesk at:

(585) 421-2043 or email helpdesk@fairport.org

Hours during school year: 

  • Phone - 7am - 12pm

  • Office - 8am - 12pm, 1pm - 4:30pm

Hours during summer: 

  • Phone - 8am - 11am

  • Office - 8am - 12pm, 1pm - 3pm